Email notifications have been fully restored. Between approximately 6:45 PM ET on October 19 and 7:30 AM ET on October 20, some platform email notifications, including session rescheduled notices, were delayed due to an access restriction on our email delivery provider. The restriction has been removed, and all delayed notifications have now been delivered. Daily session reminders were not affected. We are reviewing the root cause with our provider to prevent a recurrence.
Posted Oct 20, 2026 - 12:39 UTC
Identified
We have identified an issue with our third-party email delivery provider that may cause emails sent from the Breakout platform, such as notifications and account emails, to be delayed or not delivered. Access to the platform and all other features are not affected. We are working with the provider to restore service and will post an update as soon as we have more information.